Email is a critical service in any IT environment, and maintaining its reliability requires more than just making sure the mail server is running. To ensure smooth and uninterrupted communication, organizations must monitor both IMAP Monitoring vs SMTP Monitoring – the two foundational protocols that handle incoming and outgoing email, respectively.

While they work together to complete the email experience, IMAP monitoring and SMTP monitoring focus on very different aspects of the mail system. In this article, we’ll explain how each one works, what they monitor, and why both are essential.

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